UKG is where I do AI/MLOps at production scale. Universal Audio taught me DSP and real-time systems. TextBuddy was my first LLM product.
Aug 2025 – Present
Software Engineer I
Sunrise, FL
Instrumented all AI pillar microservices with OpenTelemetry, enabling end-to-end distributed tracing and reducing mean time to debug production incidents by 40%.
- Optimized DLP pipeline and OTel Collector in Go using Google Cloud DLP table format, cutting latency by 74% and eliminating span loss.
- Built a Go trace processor that extracts agent metrics (inputs, outputs, intent, tool calls) from OTel spans into BigQuery. Cut data scientist query turnaround by 53%.
- Architected a Google Pub/Sub feedback loop for real-time customer feedback ingestion, letting analysts act on insights without manual data pulls.
- Integrated Grafana and Arize across AI microservices, centralizing observability for service monitoring and model evaluation.
AI/MLOpsOpenTelemetryGoGCP
Jan 2025 – Jun 2025
Software Engineer Capstone
Santa Cruz, CA
Researched and developed a 4-input, 4-output audio device on a microcontroller with real-time DSP capabilities.
- Designed a system on a dual-processor microcontroller to offload DSP and console workloads.
- Engineered DSP algorithms in JUCE/C++, optimized via decimation and FFT to cut processing latency by 25%.
- Tuned Linux kernel parameters and used DMA optimizations to bring audio latency below 5 ms.
- Built FreeRTOS-based IPC between the dual processors and the host system.
DSPC++FreeRTOSEmbedded
Sep 2024 – Dec 2024
Software Engineer Intern
Santa Cruz, CA
Built an SMS-based application in Java/Spring enabling LLM access for users without internet connectivity.
- Integrated LiteLLM to unify access across multiple LLMs, reducing model-switching latency by 56%.
- Integrated the Twilio API with delivery callbacks and auto-retries to deliver alerts in under 2 seconds.
- Shortened setup time by 70% by containerizing with Docker and automating deployment on GCP.
LLMJavaSpringGCP
May 2024 – Dec 2024
- Tailored CS tutoring sessions that addressed individual learning needs, raising grades from C's to A's across multiple courses.
- Built personalized learning plans that deepened conceptual understanding and engagement.
Jun 2024 – Sep 2024
- Restructured site navigation for a more intuitive shopping experience.
- Refactored 3,000+ lines of code, reducing user load times by 57%.
Jun 2023 – Aug 2023
- Designed a Lambda-architecture data pipeline in Python, cutting processing time by 40%.
- Improved preprocessing with batch processing and feature engineering for a 52% end-to-end speedup.
Jun 2023 – Nov 2023
- Supported 50+ students through Android101, lifting project completion rates by 40%.
- Facilitated weekly group sessions on Android/Kotlin fundamentals.